Fixel platform scope

NSW-first operations console with national-ready compliance.

This view maps your documented build order into product modules: intake, scoping, inspection queue, quote normalization, work orders, variation controls, QA, and payments hub orchestration.

Core layers

Service layer

Managed project delivery across scoping, trade scheduling, quality assurance, and homeowner communication.

Software layer

ServiceTitan-style operations for inspection scheduling, work orders, milestone approvals, and ledger-grade audit trails.

Marketplace layer

Curated trade panel with NDA gate, onboarding, ongoing licence and insurance verification, and performance scoring.

Hard gates

Inspection-before-quote

Trade partner cannot submit a quote until inspection is completed with evidence and unlocked by operations.

Payments hub

Contractors invoice FixSell, homeowner pays FixSell, and contractor payouts release only after approved milestones and GREEN compliance.

NSW HBCF threshold

For eligible residential building work >= $20,000 (incl GST), block start work, deposits, and payouts until HBCF evidence is verified.

Variation re-check

Any approved variation that pushes contract value across policy thresholds triggers compliance checks again automatically.

Anti-circumvention

No direct homeowner contact by default, NDA and panel terms enforced with suspension path for breaches.

NSW MVP deliverables (build order)

Homeowner onboarding and area-based photo capture with per-photo comments and tags
Ops console scoping templates and work package builder
Trade portal NDA gate, application, and licence/insurance upload
Manual Verify NSW licence verification and evidence snapshots
Inspection queue with completion-unlocks-quote lifecycle
Proposal builder with Good/Better/Best options and markups
Work orders, milestones, progress updates, and variation approvals
Payments hub with homeowner invoices, contractor invoices, payout queue, and ledger
NSW compliance gates including HBCF >= $20k and variation re-check
QA checklists, defects workflow, and closeout pack